Effective Date: 14th April 2026
Welcome to Subash Towels (“we,” “our,” “us”). These Terms & Conditions govern your use of our website, services, and purchases. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms.
1. Acceptance of Terms
By using this website, you acknowledge and agree that:
- You have read and understood these Terms
- You agree to comply with all policies linked on this website
Your use of the website, account registration, or order placement constitutes full and binding acceptance, even without explicit checkbox consent in every instance.
If you do not agree, you must discontinue use immediately.
2. Eligibility
You must be at least 18 years old or accessing under supervision of a legal guardian to use this website.
3. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
We reserve the right to suspend or terminate accounts for misuse or fraudulent activity.
4. Orders & Acceptance
- All orders are subject to acceptance and availability
- We reserve the right to cancel or refuse any order at our discretion
- Incorrect pricing or product errors may result in order cancellation
5. Pricing & Payments,Invoice & Taxation
- All prices are listed in INR and are subject to change without notice
- Payments are processed securely via third-party payment gateway (Razorpay)
- We do not store your card or payment details
- All invoices are generated in accordance with applicable Indian taxation laws and regulations.
- Subash Towels (A brand of Balu & Progenies Groups | GST Trade Name: B&P Groups)
6. Cash on Delivery (COD)
- COD is available only through selected delivery partners
- Additional shipping charges apply for COD orders
- Customers must ensure availability at delivery address
We reserve the right to cancel COD orders in case of repeated failed deliveries.
7. Shipping & Delivery
- Free shipping is available on prepaid orders
- Shipping charges apply for COD orders
- Orders are shipped through third-party partners including Nimbu Post and others
Delivery timelines are estimates and may vary due to external factors. We are not liable for delays caused by logistics partners.
8. Returns & Refunds
- Returns are accepted only within 3 days of delivery
- Product must be unused and in original packaging
- Clear proof (images) must be provided
If conditions are not met, return requests will be rejected.
Refunds or replacements will be processed after approval.
9. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Provide false or misleading information
- Attempt to disrupt website functionality
10. Intellectual Property
All content on this website (text, images, logo, design) is the property of Subash Towels and may not be copied or used without permission.
11. Limitation of Liability
We are not liable for:
- Indirect or consequential damages
- Delivery delays by third-party partners
- Losses due to incorrect user information
Use of the website is at your own risk.
12. Third-Party Services
We use third-party services for payments (Razorpay) and shipping (Nimbu Post and others). We are not responsible for issues arising from their services beyond our control.
13. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website means acceptance of updated Terms.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
15. Contact Us
“For any questions or concerns, please visit our Contact Us page
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions.